Privacy Policy

At TCR Blooms LTD, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect customer information when using our website and flower delivery services.

By accessing our website or placing an order with TCR Blooms LTD, you agree to the practices described in this policy.

Information We Collect

We may collect the following types of information when customers use our website or place an order:

  • Full name

  • Email address

  • Phone number

  • Billing and delivery address

  • Payment information

  • Order details and purchase history

  • Messages or notes submitted with flower orders

We may also collect basic technical information such as browser type, IP address, and website usage data to improve website performance and customer experience.

How We Use Your Information

The information collected may be used for:

  • Processing flower orders and deliveries

  • Communicating order updates and confirmations

  • Providing customer support

  • Improving our website and services

  • Preventing fraud and unauthorized transactions

  • Sending promotional offers or updates (only where permitted)

TCR Blooms LTD uses customer information only for legitimate business purposes related to our flower delivery services.

Payment Security

We use secure payment methods and trusted payment providers to protect customer payment information. TCR Blooms LTD does not store sensitive payment card details on our servers.

Sharing of Information

We respect customer privacy and do not sell, trade, or rent personal information to third parties.

However, we may share necessary information with trusted third-party service providers involved in:

  • Payment processing

  • Flower delivery services

  • Website hosting and maintenance

  • Customer communication services

These third parties are required to keep customer information secure and confidential.

Cookies

Our website may use cookies and similar technologies to improve browsing experience, analyze website traffic, and remember user preferences. Customers can disable cookies through their browser settings if preferred.

Data Protection

We take reasonable security measures to protect customer information from unauthorized access, misuse, or disclosure. While we work to maintain strong security, no online system can guarantee complete protection.

Customer Rights

Customers may request to:

  • Access their personal information

  • Correct inaccurate information

  • Request deletion of personal data where applicable

  • Opt out of marketing communications

Requests can be submitted through our customer support channels.

Third-Party Links

Our website may contain links to third-party websites. TCR Blooms LTD is not responsible for the privacy practices or content of external websites.

Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or business operations. Updated versions will be posted on this page.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact TCR Blooms LTD through our website or customer support team.

Thank you for trusting TCR Blooms LTD with your flower orders and personal information.